Last updated: January 2026 | This policy applies to all users of the basa8 platform.
When you use the basa8 platform, we collect various types of information to improve our services and keep your account secure. During registration, we collect basic identity details such as your name, mobile number, date of birth, and address. This information is essential for verifying your identity and managing your account.
For financial transactions, deposit and withdrawal records via bKash, Nagad, or Rocket are logged. This payment data (BDT / ৳ transaction history) is stored in encrypted form on our servers. Device and browser information — including IP address, operating system, browser type, and screen resolution — is collected automatically to maintain platform security. Your usage patterns, such as time spent on the platform, sections visited, and types of games played, are also collected for analytical purposes.
Collected data is used only for specific, legitimate purposes. It is used to manage your account, verify your identity, and process financial transactions. Data is also analyzed to detect and prevent fraud, money laundering, and other unlawful activity — measures taken to protect all honest users of the platform.
Usage patterns are analyzed to make your gaming experience more relevant. The customer support team may access relevant information when resolving issues, but strictly within the scope of the matter at hand. Data may also be used to meet legal obligations and maintain compliance with regulatory authorities. basa8 never sells your information to third parties for advertising purposes.
The basa8 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser that allow the platform to recognize you. Session cookies keep you logged in so you don't have to re-enter your password each time, and are automatically deleted when you close your browser.
Persistent cookies remember your preferences and settings, such as language selection or display options. Analytical cookies help us understand which sections are most used and where improvements are needed. You can manage or delete cookies at any time through your browser settings, though doing so may limit certain features. We do not use third-party tracking cookies.
Your data is stored in encrypted form on secure servers. basa8 uses industry-standard security technology to ensure data protection. Account information is accessible only to authorized personnel, and every access is logged. In the event of unauthorized access or a data breach, our security team takes immediate action.
How long your data is retained depends on legal requirements and the status of your account. Data for active accounts is kept for as long as the account remains in use. After an account is closed, certain information may be retained for a specified period in line with regulatory obligations, then securely deleted. Third-party payment providers follow their own security policies.
Basa8 believes every user has full rights over their own data. You can view, correct, and update the information stored in your account at any time. If any details are incorrect, simply contact our support team and they will be corrected promptly.
You can request to view the information held in your account at any time.
Contact our support team to correct any inaccurate or outdated information.
You may request the deletion of your data unless retention is required by law.
Regarding data sharing with third parties — basa8 only discloses information to government authorities when required by law or for fraud investigations. Limited data is shared with authorized mobile banking providers for payment processing, and those providers operate under their own privacy policies. No data is ever sold or shared with advertisers or data brokers.
Basa8 may update this Privacy Policy when necessary. If any significant changes are made, a notice will be posted on the platform and the revision date on this page will be updated. Continued use of the platform after an update constitutes acceptance of the revised policy. We therefore recommend reviewing this page regularly.
For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. Our email address: privacy@basa8-jit.com — use this for secure correspondence. Your request will be processed within 7 business days. For more details, visit our FAQ View the page or Responsible Gaming Read the section.